All of these services are available through our state of the art Network Operations Center.
From as little as $25* per month per device you can obtain all of these services for your business.
We used to pay hourly rates for support and maintenance and sometimes the costs could blow out considerably. We have saved over 30% on our IT budget and the costs are fixed, so we know exactly what we have to pay, no surprises.
Director
QPF Finance
;)
Monitoring
Monitoring is setup through an auto-discovery utility.
Our service allows for customized monitoring based on specific devices and applications, to meet an individual customer needs.
Professional Outsource Solutions monitors workstations, servers, applications, firewalls, routers and other network devices using:
- WMI
- SNMP
- ICMP
- Syslog
- Website
- Custom logs
Web Site Monitoring
Web Site Monitoring allows the our staff to remotely monitor any internal or external web site as well as any hosted or non-hosted web site or application that may be critical to the customer's business success.
Professional Outsource provides management of all the critical aspects of a customer's business, particularly as remotely hosted e-commerce and software-as-a-service (SaaS) applications become an increasing part of most end customer IT environments.
Features Include:
- Monitor http and https sites
- Monitor password protected web sites.
- Measures host response times
- Search for certain content in Web pages (regex supported)
- Post support. Submit forms and monitor for certain keywords in results.
- Poll schedule
Custom Log Monitoring
Custom log monitoring means that virtually any event that occurs in any application can now be monitored with full automated alerting and reporting.
We can create new monitoring services that extend all the way to custom applications running anywhere on customer's site.
- Monitor any custom log file on a windows share.
- Monitor for certain keywords in log file. (regex supported)
- Poll schedule
Network Services
The NOC can monitor network services including POP3, HTTP, HTTPS, FTP, Telnet, SMTP, DNS, NNTP, IMAP, LDAP, and custom TCP ports.
Devices and network services can be monitored on any system, including UNIX®, Linux®, Solaris®, Windows®, etc.
Communication
The Onsite Manager expert system component then filters and processes all data and sends this critical network health data - using a secure Internet connection - to the Service Center.
This connection uses standard web access (HTTP/HTTPS) coupled with XML/SOAP protocols for a one-way outbound communication, regardless of the connection at the end-customer's site, whether it's simple dial-up or broadband.
Performance Monitoring
The NOC engineers can quickly see the performance of an entire site down to a single machine.
By leveraging WMI to monitor critical performance components at customers site we can evaluate a site'sperformance and health.
Onsite Manager collects detailed performance data locally from any IP device on the network, analyzing performance against pre-defined thresholds and forwarding network health information to the Service Center.