Providers of IT Excellence Professional Outsourcing Solutions
Did You Know?

All of these services are available through our state of the art Network Operations Center.

From as little as $25* per month per device you can obtain all of these services for your business.


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Service Details
Remote Control Screeshotm

Remote Control

Remote Control offers lightning fast connections from any browser to any Windows server or XP workstation (including MAC OSX, Linux, Unix and WIN 98 (with use of VNC) residing at any end customer site.

With a simple click on the"connect" button on the target device page at the central dashboard, our service technician can now take direct or shared control of any device in the end customer site within a few seconds, all with no VPN, no third party web sites, no agents. Highly secure and with full activity logging and reporting.

Remote Control can be performed on non Windows devices by using VNC. (MAC OSX, Linux and Unix systems)

Remote Control Features:

  • RDP default for Windows XP, Windows 2000 Servers, Windows 2003, SBS Standard and Premium and Windows Web.
  • VNC any version is supported - Can be used to Remote Control any device/OS
  • Remote Control audit reports (Executive)
  • No firewalls changes at the client location
  • One default TCP port to be open at the Service Center system
  • Multiple concurrent Remote Control session per client site is supported
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