All of these services are available through our state of the art Network Operations Center.

From as little as $25* per month per device you can obtain all of these services for your business.

Reports

Our service offering includes a comprehensive set of executive and device performance reports.

Reports can be generated at any time on-line, or scheduled to be e-mailed to you on a customizable basis (such as weekly, monthly, or one-time). Reports are available in HTML or .pdf formats.

Web-based Performance Reports - please click here to learn more.

Scheduled Executive Reporting - please click here to learn more.

Web Based Performance Reporting

Web-based Performance Reports have both graphic and text representation.

Performance reports can be combined with incident records to provide our customers with easy explanations for fluctuations in their environment.

The performance reports can be monitored in many ways allowing analysis on hourly, daily, weekly, monthly, or quarterly basis. These reports provide fact-based capacity management and provide service level compliance data for our customers.

Reports are automatically generated from the information it has gathered. Because the reports are web based, they can be viewed by customers online through a browser.

Performance thresholds are displayed on the reports allowing customers the ability to view system performance at a glance.

Thanks to our detailed reporting, customers have an instant view of performance or capacity issues.

Scheduled Executive Reporting

Scheduled executive reporting can be e-mailed direct to customers one-time, or on a weekly or monthly basis (day of the week/month is customizable).

Scheduled executive reporting generates up-to-the-moment reports, providing an accurate basis for capacity management and upgrade planning for customers.

Text and graphic-based e-mails outline levels of usage, uptime, performance, events, trouble tickets, and more.